Average Reviews:
(More customer reviews)Looks nice but ... a carton of milk on the top shelf and a 2L coke on the door had chunks of ice within a day. I raised the temp setting to 39, then 40 degrees and waited 48 hours, same problem. I called LG Customer Service, I was told that was to be expected since cold air vents were located in those places. Their solution is to put my milk on a lower shelf. I called back and talked to a different rep, identical response. Neither rep would connect me to a supervisor. Although the 2nd rep did offer to schedule a service call, it would be at my expense since they consider that to be normal.
LG customer service was so bad. I felt like their purpose was not to help, but rather to get me off the phone. Both reps gave such similar responses, it seemed as if they were reading from a script.
I finally did got the refrigerator repaired, but only after I filed a dispute with my credit card company. At this price point, it shouldn't be this frustrating to get service.
Click Here to see more reviews about: LG Kitchen Series : LFX21980ST 20.5 cu. ft. Counter-Depth French Door Refrigerator
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