Average Reviews:
(More customer reviews)I'm posting this review because of my extreme dissatisfaction with this wine refrigeration product line. I received a similar 12-bottle unit as a gift 17 months ago and it broke down a month ago. The cost to repair it, $55 in parts and who knows how much in labor costs. The company that manufactures this product didn't even care. Not a single other appliance in my kitchen has had such a malfunction and everything in my kitchen is at least 4-5 years old. It's intolerable that an appliance company zero credence for product quality / customer satisfaction and that they tell me that my only option is to spend $55 in parts to repair a $100 product. Why on earth would anyone every buy another EdgeStar product again based on this experience?
We are also planning to warn all of our wine-loving friends in the wine classes we attend to not purchase the products as well. What a disappointing company.
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