Average Reviews:
(More customer reviews)I have had a GE Profile bottom freezer refrigerator for just over a year. I was limited by the space available, but we were able to make adjustments. We purchased a model similar to the one shown, but without the ice maker as I was wary, given the reviews I've read about problems with those. If I had it to do over again, I would try to find an alternative to GE. Initially, things seemed to be working reasonably well. Then, within a few weeks, cracks appeared in the plastic surround of the bottom glass shelf that holds the crisper drawers. After playing telephone tag for another few weeks, we were sent a replacement part. Unfortunately, it was the wrong part. A further round of calls and missteps finally produced the right replacement. Shortly after that, one of the crisper drawers began freezing the produce. I made sure the vents were not obstructed and experimented with different settings of both the refrigerator and freezer. Nothing I tried solved the problem. I called the company where it was purchased and they gave me the name and number of the Authorized Service Dealer. A call to them proved futile. They wouldn't make a service call since they hadn't sold the item. After a long back and forth with the company and the dealer (a large national retailer), we were finally able to get someone to come take a look. And, that's what the service person did. He came. He looked. He shrugged, said I had done everything he would have suggested. He left. The problem persists. The crisper drawer is useless for storing produce, but is a handy place to temporarily hold meat before wrapping to go into the freezer. It's also not bad for quickly chilling white wine. Fortunately, I have an Amana refrigerator that I've had running for over 30 years that keeps my produce in perfect condition. It's in the basement, so we get added exercise running up and down stairs when preparing meals. I have heard that GE was no longer the reliable company it used to be, but this is pathetic. I will be extra vigilant in future to avoid their products. I may even stop watching NBC - not that I do that much now. BUYER BEWARE!!
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