Average Reviews:
(More customer reviews)The fridge is fine, but NO customer service. The first one leaked freon from the moment it was plugged in. They finally replaced it.... but what a nightmare! Their people are unhelpful, do not return messages, and give you zero support. When they finally shipped the replacement, I couldn't understand why it was WEEKS late. Finally I tracked it down -- first, they'd shipped it late, second, they hadn't bothered to tell me when it was being shipped, and finally -- I love this part, since it's a snapshot of the whole process --- even when I got ahold of them, they never told me that it was a special delivery and UPS would hang onto it until I called them and arranged a special delivery. I tried to complain, the service dept wouldn't take my calls, even the President refused to take calls. If you have any choice, don't do business with Avanti -- decent products, terrible service and treatment of customers.
ADDENDUM So, it's now 3 months since the replacement arrived and this one is going bad too. Apparently the fan is shot. Just not quality products. My advice is spend the extra and buy from one of the better manufacturers.
Click Here to see more reviews about: Avanti Wine Cooler with Electronic Display (Black) (33.75"H x 15"W x 25"D)
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