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(More customer reviews)**DO NOT BUY** FACTORY DESIGN DEFECT. Yes it's true, in 2010 they cannot design a refrigerator that functions properly. The same cold air that freezes the water tray for cubes, ALSO freezes the water line for the cubes! On top of that, the so called "fix" doesn't work either! Other than that, it's seems to be a pretty nice unit...unless you care about having ice. LED lighting sure is sexy though. Ours stopped working almost immediately. It also had another issue with the ice maker. The optical interrupter plastic slide switch had a mind of it's own. Whenever you closed the door, it would slide into the OFF position! I recall the words of the repairman upon seeing this as he shook his head, "bad design". Well at least if they're going to fail, they might as well from the get go instead of AFTER the "trial" period. Luckily we had ours taken back within our 14 day "extended" trial. I say that because once I knew we had problems that had to be repaired and would take a couple weeks to get parts in, I went to HHG and informed them of the situation and they agreed to extend the trial period till "after" repairs. If they would have said no, I was going to tell them to come pick it up immediately. Everyone should remember to do this when this situation arises. Actually I thought most trial periods were a standard 30 days? Just goes to show how they continue to squeeze for every advantage. What's really disgusting is that these units are still being offered to the public, when they are obviously defective. I imagine Whirlpool is implementing some damage control now. I understand the complexities of product design having worked in engineering. MEMO to Whirlpool: Before you release into the wild, test and VALIDATE your product better. That said, my other two kitchen appliances are Whirlpool. Please don't ruin your good name like Maytag did.
By the way, we got the similar Whirlpool Model WSF26D4EXY with the conventional unit ice maker as a replacement...fingers crossed.
Click Here to see more reviews about: Whirlpool Gold GSS26C4XXY 26.4 cu. ft. Side by Side Refrigerator with MicroEtch Spill Control Glass Shelves, In-Door-Ice Plus, External Ice/Water Dispenser, 6th Sense Technology and CEE Tier II Energy Star: Monochromatic Stainless Steel
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