Average Reviews:
(More customer reviews)Mr. Patrick from Vinotemp stated in response to these reviews: "...(Vinotemp) as always have superior customer service in dealing with anything that we may have overlooked."
Mr. Patrick, my experience with your company has been like MANY OTHERS on this website. The people I have had to deal with at Vinotemp have all been EXTREMELY RUDE and unhelpful! I received NO customer service at all.
If how I was treated is considered 'superior customer service,' then you are completely out of touch with what is actually going on at your company!
My first Vinotemp TEDS (made in China) had a thermostat that broke within 3 weeks, and the replacement wine cooler (which was also dented on top) broke within 6 weeks.
Unfortunately my second chiller was no longer covered under the initial product's 90 day warranty (I purchased the product in person at your company, not on Amazon). If it were not for my credit card's extended warranty I would be out nearly $350, not to mention my time and trouble, making two two-hour round trips to Vinotemp.
My entire experience with your company has been one big JOKE! Not only were both of my Vinotemp coolers absolute garbage, but the attitude and unwillingness to work with me, or even allow me return the product for a refund, does not even deserve one star here!
I will be purchasing a name brand wine cooler instead. My opinion is to STAY FAR FAR AWAY FROM VINOTEMP PRODUCTS.
Click Here to see more reviews about: Vinotemp VT-32TEDS Thermo-Electric Digital Dual-Zone 32-Bottle Wine Chiller, Black and Stainless
Accommodating up to 32 bottles, this freestanding wine chiller features two zones that can be individually set for accurately controlling the temperature of both red and white wine. Its innovative thermo-electric cooling system, which involves very few moving parts, delivers ultra-quiet, energy-efficient operation and protects wine from unnecessary vibration. More importantly, thermo-electric cooling does not use ozone-depleting chemicals such as CFC's or HCFC's, which means it's better for the environment. In addition, the wine-cooling unit's dual-paned glass door provides better UV protection and better insulation properties for enhanced energy efficiency. Other highlights include a digital display with push-button operation, wood pull-out shelves, and an easy-to-clean design. Attractively housed in a black cabinet with stainless-steel trim, the wine chiller measures 21-3/8 by 20-3/4 by 32-1/8 inches and carries a one-year limited warranty.
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