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(More customer reviews)I bought this LG french door refrigerator (with ice & water in the door) in July of 2008. It's design (especially coveted the ice/water shelf for pichers) and energy star standing coupled with price (not bought at Amazon) led to choosing LG. Immediately the ice dispenser began jamming, a regular occurrence onward. I experimented with different size cubes but that had no impact on the jamming. We use the ice dispenser multiple times daily. It soon was clear to me the failing was a design fault not a mechanical failure. We previouly had for 19 years an in the door dispenser that had never once failed-it was an auger type that occupied the top left shelf in the refrigerator. The LG is totally in the door and basically relies on gravity to feed the ice. A few months later we got notice that the Energy Star rating did not apply to this refrigerator after all. LG offered a repair or monthly check up to a total of $170. I wrote back that since they had miss represented the refrigerator and the Energy Star rating was a major factor in my purchase choice I wanted the refrigerator replaced. I never heard back from them. After about 2 years of use the temperature control became erratic. Faced with a joice of repair or replace (and really frustrated with the ice dispenser and their refusal to respond to my request for a replacement refrigerator) I choose to replace the LG. As of last Friday, I own a similar Samsung refrigerator (although is is 4 cubic feet larger inside thru design efficiencies). After realizing LG was not going to respond to my request, I began purging LG possesions. I first got rid of my LG cell phone, replacing it with a Motorola. Next will be my LG Blue Ray player.
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