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(More customer reviews)We purchased this wine refrigerator in September. It ran without issue until February. Yes, a whole 5 months. At which point, it stopped working. Period. Will not turn on. Thus, I now have intimate knowledge of the "warranty" program. The warranty program is shoddy, at best. You have to provide the original receipt of purchase for Kalorik to evaluate (having original shipping box and label is inadequate). If they evaluate the receipt and determine that the product is under warranty, the purchaser (YOU) then has to pay the shipping costs to ship the product to Miami. The packing weight of the refrigerator and original box is 45 pounds. At this point, they will try to fix it or replace it. There is no additional warranty on the fix. Also, if they claim to have fixed it and it does not work when you get it back, you get to pay to ship it back to them again. If they cannot fix it, they ship you another one -- maybe refurb, maybe new -- I could not get clarity on what they would replace it with. However, that "other" unit does not come with an additional year of warranty. The person who provided these details on the warranty program is the person that answers the phone at Kalorik. It took no less than five times of being put on hold so that she could go ask someone else for clarity on my warranty questions. She could not email me a complete description of their warranty program, so it is anyone's guess if this program is administered the same way every time.
Bottom line -- cheap, shoddy, Chinese made product with some kind of warranty that requires you to pay half as much as the product to ship it to Miami to have it fixed. I would not buy this product again, or recommend it to anyone. Go with a wine refrigerator from a reputable company with written warranty policies.
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Kalorik WCL-20629 Thermoelectric Dual-Zone 18-Bottle Ventilated Wine CoolerWith its 18-bottle capacity, this dual-zone wine cooler stores wine at optimal temperature and humidity conditions, keeping it safe and ready to enjoy. Digital controls with an LCD display make it easy to set the temperature. The unit's upper zone offers two levels for up to six bottles of white wine and can be set from 44-1/2 to 53-1/2 degrees F, while its lower zone offers four levels, each level holding up to three bottles of red, and can be set from 53-1/2 to 64-1/2 degrees F. Both insulated temperature zones supply scalloped chrome shelves to cradle and display the bottles of wine. Furthermore, the unit comes with a state-of-the-art thermoelectric cooling system, which avoids vibrations caused by compressor cooling systems. Such vibrations disturb the sediments in wine, disrupting the aging process. Without vibration, stored wine can age naturally. Even more, the unit's environmentally friendly thermoelectric cooling system uses no Freon, which can be harmful to the planet; offers energy efficiency, only using about as much energy as a 75-watt light bulb; and delivers ultra-quiet operation with minimal noise generated from the only moving part--the ventilating fan. Other thoughtful details include soft interior LED lighting with an on/off switch, automatic defrost, a Celsius and Fahrenheit switch, a flush-back design, an adjustable level foot, and a door with double-paned tempered glass and metallic-silver trim. The wine cooler measures 19-2/7 by 13-1/2 by 26 inches and carries a one-year limited warranty.
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